General Instructions

Time and patience are the keys to stain removal. If a spill occurs, immediately try to remove it by blotting with a slightly damp sponge or dry paper towel, followed by repetitive cold water sprays and further blotting with a paper towel. If this procedure fails to remove the stain, follow the procedures outlined in the Stain Chart. In the event of a spill, take time to carefully read the procedures and then follow them thoroughly. Where two procedures are listed (example: A-M), start with the first procedure (A), then use the second procedure (M) only if needed. Repeat procedures as long as there is improvement. The Stain Chart. lists only the most common food and beverage household stains. Many non-food household products such as acne medication and skin products containing benzoyl peroxide, strong tile, toilet, drain and oven cleaners, bleaches, swimming pool chemicals, pesticides, plant foods, etc., can cause permanent loss of color in your carpet. The presence of stain-resistant properties in your carpet will not prevent certain household chemicals from damaging or removing color from your carpet.