Dear Ms. Anderson,
We want to express our sincere thanks for the outstanding service provided by Bryan and his team with our carpet installation at our new home in Dumfries, VA. We couldn’t be happier with the finished product. From the moment we contacted Bryan, he was most helpful and very professional. He gave us a prompt appointment and showed us the variety of carpets that would work best for our home. His knowledge in the carpet business was paramount in our decision making. Once we agreed with the carpet and padding, the rest was smooth sailing as they say. The carpet we chose is beautiful and very soft to walk on. The scheduling of the installation was key, as were having our movers bring all our belongings and it needed to be done on that day and Bryan was able to fix the correct timing. Ozzie and his team’s manner of performance was absolutely exemplary. They even eliminated the squeaks on the flooring underneath the carpet. Your staff team especially Bryan and Ozzie are the best at what they do. We have never seen a carpet team that is even close to their professional performance of duty.
Bryan leadership was instrumental throughout the entire process. We will recommend your team to all our friends and family, as I know they will take great care of them as they did us.
Bravo Bryan and Ozzie!