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Customer Testimonials

For years Next Day Floors has provided quality flooring products to our customers in the Baltimore, Maryland, Washington DC and surrounding areas. Below is what just a few of our satisfied customers had to say about Next Day Floors.

"Your entire team performed great!!"

I wanted to bring to your attention the great experience we had with your Team. From your salesman, the installers, their boss as well as Tiffany who took the call for help from me on Saturday.

I would like to let you know that the installer team were 2nd to none!!! They did an incredible job and spend the better part of 10hrs non-stop pulling up the old carpet and installing the new carpet. They were an extreme pleasure to work with.

As a person who has over 18 years overseeing a customer service department I know the value of excellent customer service. Your entire team performed great and all of them should be proud of the work that they do!!

Thanks for a great experience!

Eric S.
Silver Spring Maryland 21102
June 23, 2010
"The installation of the laminate flooring has left us breathless."

The installation of the laminate flooring has left us breathless. It's more beautiful than we imagined and exceeds any and all expectations.

We'd like to thank Mr. Lam Artis for bringing all the amenities of the laminate flooring to our attention and the care instructions needed. Mr. Artis did an excellent job in preparing us for the laminate floor installation and what we needed to do before the installers arrived. It saved us a huge amount of work. In addition, the workers who installed the laminate flooring worked well together and did a superb job of installing the flooring as well as cleaning up.

As soon as funds permit, we will be purchasing additional laminate flooring. We will, without a doubt, recommend Next Day Floors for flooring.

Again our thanks to Mr. Artis for his expert knowledge.

Mea J.
Manchester Maryland 21102
April 29, 2010
"Thanks to your company, to Lam and your expert installers for a job well done. You have a great team!"

This message conveys my sincere thanks and appreciation for your recent service to install floors in my home. Lam Artis contacted me immediately to inform me about the process and scheduled the first available appointment to give me an estimate. Lam's presentation was informative and professional and his patience with explaining my options was exceptional. I have worked in public service for over 25 years and it is refreshing to realize quality service as a consumer.

Thanks to your company, to Lam and your expert installers for a job well done. You have a great team!

I plan to engage your services again in the near future AND I will refer others to you.

Cheryl W.
Columbia Maryland 21046
December 01, 2009
"They were on time, pleasant, knowledgeable, and did an outstanding job."

I had the pleasure of having Mario and Jason install a new ceramic tile floor in my home on August 27, 2009. They were on time, pleasant, knowledgeable, and did an outstanding job. I WOULD HAVE THEM BACK ANY TIME. They were a plus to your business. Also, let's not forget the wonderful lady Pam Robinson, who did the measuring, on time, and knew what she was doing. I enjoyed her personality and help with choosing my floor.

Thank you.

Linda Q.
Brunswick, Maryland 21716
August 31, 2009
"... great skill and excellent workmanship."

Dear Next Day Floors,

Yesterday, August 24, 2009, I had new hardwood floors installed in my living room, dining room, and hallway. I would like to express my pleasure with the results of that installation.

The two installers were a pleasure to have in my house. They both did an excellent and very professional job!

Several years ago I had hardwood floors installed in my kitchen and entry hallway by another company which took as long to install as your installation crew took yesterday, the only difference is that your crew installed roughly twice as much flooring. Twice the area in the same amount of time ... that shows great skill and excellent workmanship.

I did not get the names of the crew but please pass along my gratitude to the installation crew for a job WELL done.

Yours Sincerely,

Jim W.
Baltimore, Maryland
August 25, 2009
"I just wanted to say that we love our new living room carpet ... and the craftsmanship is awesome."
I just wanted to say that we love our new living room carpet. Sean Kim and his associate were here at 7:20 and gone by 12:30. They worked quickly and efficiently and the craftsmanship is awesome. I'll be the first to admit that I had my doubts when we first contacted Next Day Floors. I thought, "yeah, sure next day for a higher price or poor workmanship"... I couldn't have been more wrong. The whole experience has been pleasant from your great salesman, Guy, to the end product. "Thanks Next Day Floors!" ... isn't that a line on one of your commercials? Please share our pleasure with Sean. Thank You.
Janet C. and Jacquelyne L.
Owings Mills, Maryland
August 9, 2009
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