Nick is one of those people who works hard, is professional, and deserves to be recognized
About a year ago on a recommendation from a friend, I called Next Day Floors for carpeting. Made appointment for an estimate. Nick was the Sales Manager who came to my home. He was on time, measured room and showed me a selection of carpeting/colors. I placed the order and had a delivery date. The installers were also early on the install date. They were very respectful of my home and installed quickly.
A short time (possibly a week) after the carpeting was installed, I received a handwritten Thank You note from Nick. That spoke volumes to me as I am in retail and I send Thank you notes regardless of the amount spent.
This year I decided to complete the other bedroom and I had Nick’s card in my file and called him. The great service and topped with a Thank You note was the reason I called Nick. Once again, he was on time and so professional. He measured room, brought in the samples and helped me make a decision on color.
Too often the only feedback you receive is about bad service. I believe more should recognize great service! Nick is one of those people who works hard, is professional and deserves to be recognized … I hope you share this with him. As I told him, my house is now complete as far as carpeting/flooring however I will absolutely recommend him and Next Day Floors to friends/neighbors.